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All orders completed online can be picked up in-store at our Kelligrews location only.
Local delivery for Trees, Shrubs and Planters is available in the areas referenced above; however, delivery fees are subject to weight, volume, and number of items. Please contact the store directly for a quote at +1 (709) 834-5525.
We guarantee that all Annuals, Perennials, Fresh Flowers, and Trees and Shrubs sold by Hickey's Greenhouses are in healthy condition at the time of sale.
We do not offer warranty or exchanges on Annuals or Perennials.
We offer a 48-hour exchange for Trees and Shrubs. They must come back in their original container and condition. Exchanges will only be provided to customers who have their paid invoice or sales receipt.
Trees and Shrubs purchased at Hickey's Greenhouses (verifiable with receipt or paid invoice), which have received reasonable standard of care in accordance with our directions for care, have the following guarantee:
Any item(s) purchased as a special order is not subject to any discounts or promotions.
We define special orders as any item(s) purchased for a customer that we do not carry in-stock.
We offer a 30-day return or exchange on all house wares and giftware. Manufacturer warranty applies to those items that have it.
We do not offer any exchanges or refunds on Christmas items after December 6.
All claims under this guarantee must be accompanied by the original paid invoice or sales receipt. No exceptions.
The failed product must also be made available to Hickey's Greenhouses' staff for inspection before any claims can be processed.